Refund policy
Refund & Return Policy
Last Updated: August 14, 2026
At CAT 5 DEMOLITION LLC, we provide demolition and related project services rather than physical products. Because our services involve project planning, labor, equipment, scheduling, and other resources, refunds and cancellations are handled according to the terms of the applicable service agreement.
1. Service-Based Business
Our website does not currently operate as a traditional online store selling physical products. Therefore, standard product returns do not apply to our demolition services.
2. Cancellations
If you need to cancel or reschedule a project, please contact us as soon as possible.
Cancellation requests may be subject to the terms of your written service agreement, including any applicable costs or fees for work already performed, materials purchased, equipment scheduled, permits, mobilization, or other project-related expenses.
3. Refunds
Any refund will be considered based on the specific circumstances of the project and the terms of the applicable service agreement.
Payments for services already performed, work completed, materials purchased, equipment costs, permits, mobilization, or other non-refundable project expenses may not be eligible for a refund.
If a refund is approved, the applicable amount and method of refund will be communicated to the customer.
4. Deposits and Payments
Deposits or advance payments may be required before work begins. The treatment of deposits and advance payments will be governed by the applicable written agreement between CAT 5 DEMOLITION LLC and the customer.
5. Project Delays or Changes
Project schedules may be affected by weather, permitting, inspections, site conditions, utility requirements, unforeseen conditions, or circumstances outside our reasonable control.
A project delay or change in schedule does not automatically create a right to a refund.
6. Service Concerns
If you believe there is an issue with a service provided by CAT 5 DEMOLITION LLC, please contact us promptly.
We will review the concern and work with you to determine an appropriate resolution based on the project agreement and applicable circumstances.
7. How to Request a Refund or Cancellation
To request a cancellation, rescheduling, or refund review, please contact us with:
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Your full name
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Phone number or email address
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Project address
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Date of the project or service
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Reason for the request
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Any relevant supporting information
8. Contact Us
For questions regarding cancellations, refunds, or project services, please contact:
CAT 5 DEMOLITION LLC
929 S N St, Unit 1
Lake Worth, FL 33460
United States
Phone: +1 915-996-1001
Email: info@cat5demolition.com
All refund and cancellation requests are subject to the applicable service agreement and applicable law.